Online shopping has gained popularity over the past years. As a result, retail stores are closing, and many people have lost their jobs. However, due to the increased demand for e-commerce products, online shopping companies have created more jobs than what has been lost.
Experts at PeopleReady note that most of the new jobs are concentrated on customer support, warehouse jobs, and transportation jobs. For instance, Amazon, a leading online e-commerce shop has reached 300,000 workers quicker than any other company in the United States.
How Online Shopping Makes New Jobs
E-commerce businesses are emerging all over the world. Since retail shops are closing due to the convenience online shopping brings, many workers have lost their jobs. But, with the demand for online shopping items, more jobs are created in warehouses, shipping centers, transportation centers, and in the field of customer service.
Impact Of E-Commerce On Employment
Online retail shops may employ lesser employees, but with the number of companies being established each year, the number can surpass that of retail store jobs. Moreover, the focus of jobs is in metro areas where most companies and warehouses are built. However, the good thing is, work can be done remotely. For instance, companies can hire customer representatives who work in their homes, instead of going to brick and mortar offices. As a result, more jobs are created with fewer costs.
Benefits Of Online Shopping On Job Creation
Workers can perform their tasks at home. This creates more jobs for people who can work in the comforts of their homes. Moreover, online shopping can create more jobs in packing centers, quality assurance areas, and even in shipping businesses.
E-commerce has affected job concentration today. But, it has created more jobs than what has been lost in physical stores. In a nutshell, online shopping has positively impacted employment over the years.